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General Questions

  • What is PunctSURE used for?
  • How is PunctSURE different from other vascular imaging systems?
  • Where can PunctSURE be used?
  • Why do I need PunctSURE?
  • Is PunctSURE approved by the FDA?
  • Is the system and procedure billable?

    System Procedure Questions

  • How long does the PunctSURE imaging process take?
  • How do you perform the procedure with both hands free?
  • How does dual-view imaging work?
  • Are the scanned images of the same vessels?
  • What is user-friendly interface?
  • What is the PunctSURE procedure kit used for?
  • Can I use the transducer without the sterile procedure kit?
  • Does more conductivity gel provide a better imaging?

    Technical Questions

  • How long is the transducer cable?
  • What do I do if the system does not turn on?
  • What does cable not connected mean on the dual image display?
  • There is no image or only a partial image on the display?
  • There is an image on the display but no blood vessel can be seen?
  • The PunctSURE Dual Image Display has stopped responding?
  • How do I contact customer service?

    Purchasing Questions

  • How do I purchase a PunctSURE system?
  • Are demonstration units available?
  • Does PunctSURE have a warranty?


    What is PunctSURE used for?
    PunctSURE brings new perspective to vascular imaging and vessel cannulation. The patented ultrasonic vascular access imaging system allows clinicians to see what they are actually doing and visually identify where they are placing the needle during the entire cannulation procedure. This helps improve procedure accuracy and efficiency and reduces the risk of complications by nearly eliminating the possibility of having to make multiple sticks. back to top

    How is PunctSURE different from other vascular imaging systems?
    PunctSURE utilizes state-of-the-art features in both design and technology. The PunctSURE system provides real-time procedure monitoring on an easy to view, high-resolution monitor and is the only vascular access imaging device to offer dual-view imaging, hands-free operation and a user-friendly software interface. back to top

    Where can PunctSURE be used?
    The PunctSURE system can easily be used wherever vessel cannulation procedures are performed. With a sleek compact design, PunctSURE is easy and convenient to maneuver, portable for table and bedside use and battery or AC operated. It also offers a customized utility basket and cord wrap accessories for greater convenience when moving the system between locations. back to top

    Why do I need PunctSURE?
    With vessel cannulation procedures there has always been an element of chance – because traditional techniques are performed blind and they cannot account for anatomical variation. Now, with PunctSURE, the element of chance is nearly eliminated. back to top

    Is PunctSURE approved by the FDA?
    PunctSURE received 510(k) clearance from the Food and Drug Administration for both the procedure kit and imaging system in July of 2002. back to top

    Is the system and procedure billable?
    The use of ultrasonic imaging is a billable procedure. The PunctSURE system is an efficient economical solution for a safer and more accurate procedure. back to top

    How long does the PunctSURE imaging process take?
    The imaging process normally takes a trained clinician only 60 to 90 seconds. back to top

    How do you perform the procedure with both hands free?
    The PunctSURE transducer is held in position with magnetic adhesion. This allows clinicians to use both hands and have more control when inserting the needle. Using the navigation guides on the transducer then helps insure precise needle placement and visually confirms needle tip location. back to top

    How does dual-view imaging work?
    PunctSURE offers an exclusive T-shaped transducer, which shows both longitudinal and transverse views of the puncture site. The two images show the vessel’s location, layout and how they are positioned relative to each other on a real-time, split-screen display. Navigate the needle to its final destination by watching every movement displayed on the screen. back to top

    Are the scanned images of the same vessels?
    PunctSURE displays real-time images of the scanned vessels in two planes; longitudinal and transverse views. The images in both views are of the same vessels and provide better visualization for needle placement and vessel identification. back to top

    What is user-friendly interface?
    The touch screen user-friendly software interface allows up to 10 individuals to pre-set user preferences and input. It also allows you to freeze, save or adjust images; manage image contrast and brightness and has image print options. Using the attached PunctSURE stylus, individuals can control and set personal preferences. back to top

    What is the PunctSURE procedure kit used for?
    PunctSURE is used in conjunction with a procedure kit. The kit components are sterile, intended for single use and include adhesive laminate, ultrasonic conductivity gel, protective sheath, magnetic snap ring and assembly instructions. back to top

    Can I use the transducer without the sterile procedure kit?
    The PunctSURE procedure kit contains all the components necessary for use with the system to visualize internal vessels, precisely locate and identify veins and arteries such as the internal jugular vein and the carotid artery prior to attempting venous cannulation. The transducer can image vessels without the procedure kit, but should not be used in a sterile environment without the use of the sterile PunctSURE procedure kit. back to top

    Does more conductivity gel provide a better imaging?
    Conductivity gel is supplied in each sterile PunctSURE procedure kit and is important for clear imaging. The conductivity gel allows the ultrasonic wave to penetrate the body resonate and return to the transducer without being inhibited by air bubbles. An adequate amount of gel should be applied on the face of the transducer and on the scanning site. back to top

    How long is the transducer cable?
    The PunctSURE transducer cable is 7 feet in length. The cable is easily positioned on the puncture site and provides flexibility in locating the system in close proximity to the patient. back to top

    What do I do if the system does not turn on?
    Verify that the male end of the power cord is plugged into a grounded 120 volt AC outlet and the female end of the power cord is fully seated in the power connector on the back of the PunctSURE cabinet. back to top

    What does cable not connected mean on the dual image display?
    Verify that the VGA cable and the power cable are properly connected to the display. back to top

    There is no image or only a partial image on the display?
    1- Verify that there is conductivity gel on the surface of the transducer, both inside the protective sheath and on the outside surface of the protective sheath. 2- Also verify that there are no gaps in the conductivity gel and no visible bubbles or wrinkles in the protective sheath material that covers the imaging surface of the transducer. 3- Verify that conductivity gel was placed on the outside of the protective sheath. There should be gel between the protective sheath surface and the adhesive laminate. 4- Verify that there are no visible air bubbles between the adhesive laminate and the patient's skin. back to top

    There is an image on the display but no blood vessel can be seen?
    1- Move the transducer around on the adhesive laminate until you see an image of a blood vessel. 2- If necessary, reposition the adhesive laminate. back to top

    The PunctSURE Dual Image Display has stopped responding?
    Turn the PunctSURE System off and back on. The system will require 30 second to initialize before an image is visible. back to top

    How do I contact customer service?
    Please contact customer service at 801-593-6300 or email support@punctsure.com. back to top

    How can I purchase a PunctSURE system?
    PunctSURE is available directly through Inceptio Medical Technologies. Call 801.593.6300 ext. 108 for pricing or to schedule an on-site demonstration. Call for additional details and availability or visit www.punctsure.com for more information. back to top

    Are demonstration units available?
    Yes. Inceptio Medical offers the PunctSURE system for an evaluation period of 30 days for committed clients. Please call for additional details and availability. back to top

    Does PunctSURE have a warranty?
    Yes. The complete PunctSURE system and transducer are covered for 12 months from date of delivery. Inceptio Medical guarantees a replacement of defective units within 48 hours. back to top